Our values

“The entire OptimHal-ProtecSom laboratory team is dedicated to finding solutions that improve the lives of patients and the effectiveness of caregivers. Permanent innovation is the way to achieve this goal …

Thierry Porée, Scientific director – OptimHal-ProtecSom

Innovation

Within ProtecSom-OptimHal laboratory, everyone is aware of the necessity for continuous improvement and constant search of innovative solutions. Thus, by no means exclusive to the research department,, innovation is, to ProtecSom-OptimHal, brought about by team work from caregivers, researchers, sales representatives, administrative and technicians.


ProtecSom-OptimHal reinvest each year up to 30% of its turnover in research and development in order to make available, for patients and caregivers, better and easier to use devices.


Texaal® or Noxaalon® to better care for allergic patients, TipsHaler®, OrHal® or DigitHal® to optimize inhaled treatment relevance and compliance are some of the results from this pro-active policy of innovation.

Ethic

ProtecSom-OptimHal laboratory sees itself first and foremost as a healthcare company. Its goal is to provide patients with innovative and efficient solutions at an affordable price.

The strategic choices are based on respect which is at the core of the process. Respect for patients, caregivers, suppliers, customers and partners but also uncompromising respect of the rules, standards and the environment.


An official of the commission who was to rule on awarding support for one of our research programs said: “the advantage with ProtecSom-OptimHal, is that they do what they say, and they say what they do!”. This is, for us, an important recognition and this summarize our willingness to transparency and ethic. ProtecSom-OptimHal is one of few SMEs to integrate an anti-bribery component to its quality management system (QMS).Inspiring and deserving confidence every day is a key factor to perform and reach our goals.

Quality

The quality of service provided to patients, caregivers and our partners and customers: distributors, hospitals, pharmacists, is an obsession for each one of our employee. The ProtecSom-OptimHal quality manager  has overall authority on the company processes and is also the customer relationship manager. This is a firm will from the direction.


The entire operation of the company is regulated by a quality system ISO 13485 and ISO 9001 certified. All our textile production is Oeko Tex 100 class 1 certified.


This concern for ethic, quality and respect is shared at every levels of the organization and is required of everyone with a strong implication of the Direction. Quality is one of the foundations of performance and trust.

Long term

This type of commitment and strategy can only be achieved with a long term vision. This is allowed by a structure of the capital mostly familial. Long-term action is at the center of the strategy of the Direction and of ProtecSom-OptimHal shareholders. Favoring, in each decision and arbitration, the sustainable construction of the company is a way to reach these objectives.


ProtecSom-OptimHal laboratory has been investing for many years up to 30% of its turn-over in research and uses its own trademarks as a guarantee for its customers.


This strategy, sometimes difficult, holds the key to the long-term stability of the company, its products, its innovations, its jobs and of the industrial potential it represents.

ProtecSom-OptimHal is present in Europe, North America, Africa and sales its products in more than 30 countries, but it remains durably a French company, family dominated and established in Normandy.